Occupation: Business Studies.

1. Course Name: Business Plan.

Why Attending this Course?

This course will help a participant to prepare and use the business plan as guiding tool in running day to day activities of the business.

Who Should Attend?

Anyone who is interested.

Course Outline:

  • Purpose of a business plan.
  • A general business plan framework.
  • Identifying your audience.
  • Gathering and analyzing information.
  • Define your company.
  • Getting to work.
  • Creating a marketing strategy.
  • Creating the sales plan.
  • Developing financial projection.
  • Putting it all together.

 Duration: 30 Hrs.

 Fees: 100,000/=

 Venue: VETA KIPAWA ICT CENTRE.

Download form for this course here (Pakua form ya kozi hii hapa) >>>

 

Occupation: Business Studies.

2. Course Name: Customer Care.

 Why Attending this Course?

This course will help a participant to understand the vital importance of customer service to any organization and assists them to provide exceptional customer service, either themselves or through the actions of their staff.

Who Should Attend?

Anyone who is interested.

Course Outline:

  • Concept of customer service.
  • Knowing customer.
  • Understanding Customer Needs and Expectation.
  • Standards.
  • Communication.
  • Telephone Techniques.
  • Managing Conflict in Customer Situations.
  • Dealing with Challenges.
  • Dealing with Difficult People.
  • Seven Steps to Customer Problem Solving.
  • The Recovery Process.
  • Eliminating Customer Service Problems.
  • Doing Your Part.
  • Your Personal Action Plan.

Duration: 40 Hrs.

Fees: 150,000/=.

Venue: VETA KIPAWA ICT CENTRE.

Download form for this course here (Pakua form ya kozi hii hapa) >>>

 

Occupation: Business Studies.

3. Course Name: Event Planning.

Why Attending this Course?

This course will help a participant to plan and implement step by step through everything you need to know, to get you up to the wedding ceremony involving bargaining by the suppliers of the services.

Who Should Attend?

Anyone who is interested.

Course Outline:

  • Overview of Wedding activities and budget.
  • Understanding Venues and Menus.
  • Organizing Music and Wedding Cars.
  • Wedding entertainment.
  • Photography and Video graph.
  • Wedding Planning & the 60 Point Planner.
  • How to Organize the Timing.

 Duration: 2weeks, 2 Hrs a day.

 Fees: 100,000/=.

 Venue: VETA KIPAWA ICT CENTRE.

Download form for this course here (Pakua form ya kozi hii hapa) >>>

 

Occupation: Business Studies.

4. Course Name: English for Non-Native Speakers/Business.

Why Attending this Course?

This course will help a participant to use language structure properly in creating phrases and Clauses and being competent in speaking the language fluently.

Who Should Attend?

Anyone who is interested.

Course Outline:

  • Learning Language structure.
  • Identifying sentences.
  • Appropriate use of tenses.
  • Expressing opinions, ideas and giving simple instructions.

Duration: 4 weeks 1 Hrs a day.

 Fees: 100,000/=.

 Venue: VETA KIPAWA ICT CENTRE.

Download form for this course here (Pakua form ya kozi hii hapa) >>>

 

Occupation: Business Studies.

5. Course Name: Life Skills.

Why Attending this Course?

This course will help a participant will be able to solve problems.

Who Should Attend?

Anyone who is interested.

Course Outline:

  • Understanding Personalities.
  • Good interpersonal relationship and effective communication.
  • Creative problem solving and effective decision making.
  • Negotiation and conflict resolution.
  • Sexual and reproductive health.
  • Gender concern.
  • Achieving career goals and vision.
  • Creative and critical thinking.
  • Referrals and linkages.
  • Customer care.

Duration: 60 Hrs.

Fees: 100,000/=.

Venue: VETA KIPAWA ICT CENTRE.

Download form for this course here (Pakua form ya kozi hii hapa) >>>

 

Occupation: Business Studies.

6. Course Name: Smart Mushroom Farming.

Why Attending this Course?

Successful completion of this course will develop the learner's ability to select and cultivate appropriate varieties of mushrooms in different situations, with particular emphasis on the genus Agarics

Who Should Attend?

Anyone who is interested.

Course Outline:

  • Environment preparation.
  • Preparation of materials.
  • Planting/Processing steps.
  • Caring.
  • Controlling Temperature and Humidity.
  • Harvesting.

Duration: 2 Days 3Hrs/day.

Fees: 150,000/=.

Venue: VETA KIPAWA ICT CENTRE.

Download form for this course here (Pakua form ya kozi hii hapa) >>>