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Life Skills
COURSE COMPETENCES Identify problems. Solve problems. Maintain good relation. COURSE CONTENT Understanding Personalities. Good interpersonal relationship and effective communication. Creative problem solving and effective decision making. Negotiation and conflict resolution. Sexual and reproductive health Gender concern. Achieving career goals and vision. Creative and critical thinking. Referrals and linkages. Customer care.…
Event Planning
COURSE COMPETENCES Search for tenders. Plan wedding activities and budget. Analyses venues and menus. Organize music, wedding entertainment and wedding cars. Organize activities timely. COURSE CONTENTS Overview of Wedding activities and budget. Understanding Venues and Menus. Organizing Music and Wedding Cars Wedding entertainment. Photography and Video graph. Wedding Planning &…
Customer Care
COURSE COMPETENCES Identify customers and their needs. Identify standards ways of communicating with customer. Managing customers’ problems. COURSE CONTENT Concept of customer service. Knowing customer. Understanding Customer Needs and Expectation. Standards. Communication. Telephone Techniques. Managing Conflict in Customer Situations. Dealing With Challenges. Dealing with Difficult People. Seven Steps to Customer…
Business Plan
COURSE COMPETENCES Research and analyze the individual components needed for a business plan. Apply skills to create a business plan for different audiences, including investors, banks, and other stakeholders. Explain the purpose and future of their business in easy to understand terms. Use accounting terms to describe the future for…